Privacy Policy

 

gnuMob Privacy Policy

Last Modified: November 23, 2020

 

We are gnuMob. We make mobile experiences, designed to enable you to interact and engage with brands seeking awareness. These experiences include augmented reality that blends into the real world. To do that, we need information about you. Protecting your privacy is important to us. We only use your information where we have a legal basis to do so. This Privacy Policy will help you understand what information we collect, how we use it and what choices you have when you use our apps, use our websites, make purchases, or take part in events and promotions (the "Services").

You should also read our Terms of Service which set out the contract between you and gnuMob.

1. Who decides how your information is used?

gnuMob, Inc. is the data controller responsible for making decisions about how we use your personal information.

If you have any questions or comments on this policy, you can email us at privacypolicy@gnumob.com.

2. The information we collect about you and how we use it

This Privacy Policy covers our use of any information that can or could be used to identify you ("Personal Data"). It does not cover information which cannot be used to identify you ("Anonymous Data").

We need to collect and use certain Personal Data to provide the Services to you and fulfil the promises we make to you in the Terms of Service:

  • When you sign up for our Services you give us Personal Data voluntarily by providing it to us, for example when you sign up for an account. We collect and use that information in order to authenticate you when you register an account and use the Services, to make sure you are eligible and able to receive the Services, and so that you receive the correct version of the Services. That information includes the in-game username you choose to use on our Services, and internal account IDs that we assign to your account.

You must have an account with gnuMob’s single sign-on service to use our Services. As such, the Personal Data we collect identifies you and includes email, name, and phone number.  Depending on the particular Service you sign up for, we may collect additional Personal Data from you. Information we may collect:

  • We collect and use your device location information as you use our Services (and, if you elect to turn on background location tracking for our Services, while you are not directly interacting with the Services), including how you move around and events that may occur . Our Services include location based experiences whose core feature is to provide an experience tied to your real world location, so we need to know where you are to operate these games for you, and to plan the location of app resources (for example augmented reality objects within events). We identify your location using a variety of technologies, including GPS, the WiFi points you are accessing the Service through and mobile/cell tower triangulation.

  • We also collect and use your in-app actions and achievements, as well as certain information about your mobile device (including device identifiers, device OS, model, configuration, settings and information about third party applications or software installed on your device), to operate the Services for you and to personalize your user experience.

  • We also use the information above to show in-app sponsored experiences that are in your vicinity as part of the app experience.

  • We further use the information above in order to provide technical and customer support to you.

  • You also give us Personal Data when you make a purchase through us, subscribe to our publications, attend events, enter a competition, promotion, sweepstakes or survey or communicate with us. Depending on which of these Services you use, that may include your name, mailing address, phone number, country of residency, date of birth (as needed to verify eligibility), and email address. We use that information to fulfil those Services to you and to provide related customer support to you.

In addition, we have and rely on a legitimate interest in using your Personal Data as follows:

  • Using your IP address, browser type, operating system, the web page you were visiting before accessing our Services, the pages of our Services which you browsed or the features you used, and the time spent on those pages or features, the links on our Services that you click on, device and advertising identifiers, as well as actions you take during app use, your in-app user settings and preferences and your in-app purchases to understand who is using our Services and how.

  • Using your contact information, namely your email address to communicate with you to provide technical and customer support.

  • Using your internal account ID to attribute to your account any user content (such as saved events) that you elect to submit to gnuMob through the Services.

  • Using your email address and device information to share updates and news with you either in-app or by email. You can unsubscribe from these at any time in your device settings or in-app settings.

  • Analyze your in-app actions and achievements to show you rewards, promotions, or other offers about our Services that are tailored to your personal user experience. You can choose to opt out of this and certain other processing of your Personal Data by following the steps described below.

  • To provide features within our apps so you can interact and engage with others , including storing your actions, find other users and be found by them, and share your app experience and achievements with your others.

  • To provide AR experiences. In order to do this, gnuMob needs to locally derive AR geospatial data from your device camera. This geospatial data is then ingested by gnuMob servers to allow you and other users to view and interact with virtual objects at the same time in a shared physical space.

  • To offer new or additional features for our Services.

  • To organize and run events within our apps. Note that when you participate in events, your in-app actions and achievements, in-app username and your avatar, and other components of your in-app profile may be visible to other event participants and to the public (for example on leaderboards displayed at the event and/or online).

  • Using your in-app actions and achievements, as well as certain information about your mobile device (including device identifiers, device OS, model, configuration, settings and information about third party applications or software installed on your device), to carry out anti-fraud and anti-cheating measures against behaviors prohibited under our Terms of Service, to ensure that we provide a fair gaming experience to all players.

  • To make legal or regulatory disclosures and to establish, exercise, or defend legal claims.

We will only use your Personal Data to do the following if we have your consent:

  • If you elect to turn on background activity tracking in our Services we will collect your Personal Data as you use the Services as well as in the background when you do not have the Services open on your device. This includes your device location and your activity data. We use background activity tracking to provide you certain functionalities in the Services such as in-app items and rewards tied to your activities and alerts for nearby events. You can change your mind and turn off background activity tracking at any time in your settings.

With your permission:

  • If you elect to add information about gnuMob events to your mobile calendar, we will, with your permission, access your device’s calendar and write in these events. We do not access or collect any other information from your calendar. You can change your mind and disable access to your calendar at any time in your settings.

  • If you elect to opt in to film public spaces around points of interest and send us your video recordings, along with associated device geospatial information. We do not collect audio on these recordings. We will anonymize this information through various means, including blurring, and use it to build a 3D understanding of real-world places, with the goal of offering new types of AR experiences to our users. You can change your mind at any time by disabling this feature in your settings.

  • Send you marketing materials by email or via in-app notifications. You can unsubscribe from these at any time in your settings.

We also rely on your consent where we use cookies or similar technologies. Please see our Cookie Policy for more information about how we use them. Insofar as cookies collect Personal Data, we will process it only based on your explicit consent, in anonymized form, or under a pseudonym.

While you may disable the usage of cookies through your browser settings, gnuMob currently does not respond to a “Do Not Track” signal in the HTTP header from your browser or mobile application due to the lack of industry standard on how to interpret that signal.

3. Who we share information with

We will not share any Personal Data that we have collected from or regarding you except as described below:

Information Shared with Our Service Providers. We engage external service providers to work with us to administer and provide the Services. As part of that they will process your Personal Data on our behalf. These external service providers have access to your Personal Data only for the purpose of performing services on our behalf, in compliance with this Privacy Policy, and we make sure each one is contractually obliged not to disclose or use your Personal Data for any other purpose. The service providers we use help us to:

  • run, operate and maintain our Services through third party platform and software tools;

  • perform content moderation and crash analytics;

  • run email and mobile messaging campaigns;

  • perform game and marketing analytics;

  • to provide measurement services and target ads;

  • administer events, competitions, sweepstakes and promotions, including registering users, managing attendance, verifying eligibility and prize fulfilment;

  • provide payment attribution;

  • conduct payouts;

  • provide technical and customer support; and

  • process payments for purchases.

Some external service providers may also collect information directly from you (for example, a payment processor may request your billing and financial information) as a Third Party Service in accordance with their own privacy policy. Such external service provider does not share your financial information, like credit card number, with gnuMob, but it may share limited information with us related to your purchase, like your zip or postal code.

Information Shared with Other Users. When you use the Services, and in particular when you use our apps, use social features within those apps, or take part in events, we may share certain Personal Data with other users. This Personal Data includes your in-app profile (such as your username, your avatar), your in-app actions and achievements, the real-world location of app resources you interacted with (for example events.

Information Shared Publicly: When you use the Services, and in particular when you play our apps, use competitive features, or participate in our forums, the following information about you may be shared on web pages accessible to the public and therefore become publicly available: your username, in-app profile, achievements and public messages.

Information Shared with Third Parties. We share Anonymous Data with third parties for industry and market analysis. We may share Personal Data with our third-party publishing partners for their direct marketing purposes only if we have your express permission. We do not share Personal Data with any other third parties for their direct marketing purposes.

Information Disclosed for Our Protection and the Protection of Others. We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We only share information about you to government or law enforcement officials or private parties when we reasonably believe necessary or appropriate: (a) to respond to claims, legal process (including subpoenas and warrants); (b) to protect our property, rights, and safety and the property, rights, and safety of a third party or the public in general; and (c) to investigate and stop any activity that we consider illegal, unethical, or legally actionable.

Information Disclosed in Connection with Business Transactions. Information that we collect from our users, including Personal Data, is a business asset. If we are acquired by a third party as a result of a transaction such as a merger, acquisition, or asset sale or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets, including your Personal Data, will be disclosed or transferred to a third party acquirer in connection with the transaction.

4. How your Personal Data is transferred

gnuMob may operate its Services  across the globe. Your Personal Data may be transferred and stored in a country outside of your home country.

5. How we keep your Personal Data safe

We have appropriate security measures in place to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, improperly altered or disclosed. We also limit access to your Personal Data to employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. How long we will keep your Personal Data

We keep your Personal Data for as long as we need to provide the Services to you and fulfil the purposes set out in this Privacy Policy. This is also the case for anyone that we share your information with and who carry out services on our behalf.

When we no longer need to use your Personal Data and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it so that it can no longer be associated with you. When removing Personal Data, we will take commercially reasonable and technically feasible measures to make said Personal Data irrecoverable or irreproducible.

7. Your rights and choices

You have certain rights in relation to your Personal Data. To exercise these rights, please contact us at privacypolicy@gnumob.com.

You can:

  • Request access to the Personal Data we hold on you.

  • Delete or correct your Personal Data. The easiest way to update your account information is via your in-app settings.

  • Ask us to stop processing your Personal Data, including for direct marketing and promotional purposes such as tailored rewards, promotions, and other offers, by emailing optout@gnumob.com. But be aware that sometimes we need to use your Personal Data in order to provide the Services to you.

  • Have your Personal Data transferred to another organization (where it is technically feasible).

  • Complain to a regulator. We'd appreciate the chance to deal with your concerns directly so we'd prefer you to contact us first.

The law provides exceptions to these rights in certain circumstances. Where you cannot exercise one of these rights due to such an exception, we will explain to you why.

We offer you choices regarding the collection, use, and sharing of your Personal Data and we’ll respect the choices you make. Please note that if you decide not to provide us with the Personal Data that we request, you may not be able to access all of the features of the Services.

After you contact us, you may receive an email in order to verify your request. We aim to provide the information or complete the outcome you request within 30 days.

8. Children

Unless stated otherwise for a particular Service, children are not allowed to use the Services. We define “children” anyone under 13 years of age. If we learn that we have collected Personal Data of a Child, and we do not have parental consent, we will take steps to delete such information from our files as soon as possible.

If you have questions about our privacy practices for Children, please contact us at privacypolicy@gnumob.com.

9. Changes to this Privacy Policy

Any Personal Data that we collect is covered by the Privacy Policy in effect at the time such information is collected. We may make changes to this Privacy Policy from time to time. You will be given reasonable notice of any material change.

10. Third Parties

In using our Services you may access links to websites and services that are owned or operated by third parties (each, a “Third Party Service”). Any information that you provide on or to a Third Party Service or that is collected by a Third Party Service is provided directly to the owner or operator of the Third Party Service and is subject to the owner’s or operator’s privacy policy. We’re not responsible for the content, privacy, or security practices and policies of any Third Party Service. To protect your information we recommend that you carefully review the privacy policies of all Third Party Service that you access.

11. Disclosures Specific to California Residents

California law requires that we make certain disclosures about your data. We do not sell your Personal Data. The information listed in Section 2 falls under the following California Consumer Privacy Act (CCPA) categories: identifiers, commercial information, Internet or other electronic network activity information, geolocation data, and visual information.